Welcome to Premiumtour.net website, which is owned and operated by PREMIUM TOUR TRAVELS a dedicated and licensed travel agent in UAE.
Premium Tour the terms ("us", "we" or “our” as the context requires) is a global business providing flight booking.
Using our website, means you accepted and agreed on all our terms, conditions and policies posted on our website.
Agreement between the Clients & PREMIUM TOUR TRAVELS:
While accessing, using, browsing or make booking through Premiumtour.net, users have to accept that they are agreed to the terms and conditions of our portal. In case of any violation, Premium Tour Travels and its subsidiaries (including Premiumtour.net) reserve all the rights for taking any legal actions against them.
Use of the Website: As a condition of your use of this Website, you warrant that:
Credit Card Payment: Your authorization to use your credit card further indicates your acceptance of Premium Tour’s terms and conditions, and those of the Airlines’/Tour Operators’/Cruise lines’ travel services you have purchased. By providing Premium Tour with authorization to use your credit card to pay for travel services, you are confirming that you will pay the total amount charged according to your cardholder agreement. In addition, you agree not to chargeback your payment for the travel services you receive. A delay may occur between the time a transaction is settled and removed from “Authorized Transactions”, and when it appears in “Posted Transactions”. Some transactions may appear as both an Authorized and a Posted Transaction until settled. When applying a Visa debit or bank debit card for payment, in the event of a cancellation, your funds may be held up to 60 days by your financial institution. We strongly recommend an alternative form of payment, such as any major credit card, to avoid any such delay and inconvenience.
Flight reservations will be subject to a ticketing fee per person, processed through Premium Tour. Therefore two (2) charges will appear on your credit card statement, the charge for your airline ticket processed through the Airline or Third-Party Supplier and the ticketing fee(s) charge, processed through Premium Tour Travels.
Documentation: Our general practice is to send documents to our customers electronically whenever possible. We reserve the right to charge an administration fee should you makes a request for such documents to be sent as a hard copy.
Travel Insurance: We highly recommend the purchase of Travel Insurance to protect you from unforeseen circumstances before and during your trip. Please check your invoice. If charges for an insurance policy are not listed or an insurance policy number is not noted, you have elected to DECLINE travel insurance. If you would like to purchase some peace of mind for a low cost, please chose our listed policy.
Currency: Prices displayed on the Premium Tour website are in UAE Dirham. Some supplier rates are quoted to Premium Tour in U.S dollars or other currencies. The amount(s) listed on the invoice is converted into UAE Dirham at the prevailing exchange rate of the date of invoice. Sometimes, payments processed at later date to your credit card may have a different exchange rate than the one calculated at the time of booking, which will be applied either by the supplier or your credit card company. Premium Tour is not responsible for currency fluctuations, nor does it guarantee the UAE Dirham equivalent of the purchase will be the same, as this is beyond our control.
Price Changes: Prices displayed on Premium Tour’s website may change during the same session. If you disconnect from our site, and return later, prices could change at your next visit to the site.
Special Requests: If you make a special request for a flight meal, airline seating, etc. please note that these requests are not guaranteed, and Premium Tour cannot be held responsible for requests that are not granted.
Liability: Premium Tour, in its capacity as a travel agency, makes arrangement with suppliers who provide flight booking services. The services arranged by Premium Tour are subject to the conditions imposed by these individual suppliers, and their liability may be limited by their own tariffs, conditions of carriage, and international conventions.
Premium Tour does not guarantee any suppliers’ rates, reservations, connections, scheduling, or protection of personal belongings.
Premium Tour assumes no responsibility for the actions of airlines. For overbooking, route changes, cancellation or delays. All information, prices and availability are subject to change.
Premium Tour will not be responsible for the acts or omissions of any person other than our agency and our employees acting on our behalf.
Premium Tour shall not be liable for any damages due to illness, theft, labor action, acts of God, mechanical failure, equipment failure, quarantine, rescheduling, government action, war, insurgency or act of terrorism, or other event beyond our control.
Contact us: If you have additional questions or concerns, please call us at Premium Tour Travels.
Reservations: +971 6 525 8481
email: info@premiumtour.net